Thank you for visiting the website of the Federation of European Literacy Associations (FELA).

This policy explains when and why FELA collects personal data about people, how it is used, the conditions under which it may be disclosed to others and how it is kept secure. It outlines how you can access the data held about you or how you can have it updated or, if you wish, erased. FELA is fully committed to protecting and respecting your privacy in compliance with the Data Protection Acts 1988 and 2003 (as amended), and GDPR.

Responsibility for the FELA Website rests with the Executive Committee of the Federation of European Literacy Associations.

At FELA, we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website. We only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under General Data Protection Regulation (GDPR). Below is a statement of our privacy and cookie policy which will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have.

WHAT INFORMATION DO WE COLLECT?
We collect information when you complete the contact form on our website. We also collect information when you voluntarily provide feedback, participate in events and when you email us. Website usage information is collected using cookies. When we organise a conference, we collect contact information about you when you submit a proposal, or when you register to attend a conference.

HOW WILL WE USE THE INFORMATION ABOUT YOU?
We will use this information to provide the services requested, respond to communications from you and to email you about other events and services that we think may be of interest to you. We will not share your information for marketing purposes with companies outside of our organisation. If you no longer wish to be contacted by FELA, please use the Contact form on the website. Or you can opt out of our email communications by replying to our emails with the subject title: “unsubscribe”.

HOW AND WHERE DO WE STORE YOUR DATA?
Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications. Our website is hosted in the Netherlands and is monitored 24/7/365. The servers where it is stored include firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.

ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us. We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES
You can set your browser not to accept cookies and you can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.

OTHER WEBSITES
Our website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites, you should read their privacy policy. All external links are provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by FELA of any of the products, services or opinions of any organisation or individual. FELA bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Please contact the external site for answers to questions regarding its content.

CHANGES TO OUR PRIVACY POLICY
We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was updated on the 14th February 2022.

CONTACT US
If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please email us using our contact form on the website.